MWEB Business: Hacked (Page 367)


1. What technology issues led to the security breach at MWEB?
The technical problem that led to MWEB's security vulnerabilities is MWEB. When a hacker releases detailed information about its login and password on the Internet, the account information of business users is destroyed. This is because hackers seem to be able to access self-service management system based on Web Internet solution. MWEB Business is used to provide and manage enterprise accounts that have not yet been migrated to the MWEB network.

2.What is the possible business impact of this security breach for both MWEB and its customers?

Security vulnerabilities have a great impact on the MWEB business sector and its customers. This security vulnerability may cause business impact on MWEB. This security vulnerability forces MWEB to notify its customers and find possible solutions, and solve these problems with Internet solutions. MWED will lose the trust of the customer, and it is difficult to get the trust of the customer.

In addition, they need to implement appropriate policies and control their systems immediately, and they need to be prepared for legal action and financial risks. It has brought great changes to the company and may affect their business practices. As a result, these effects will be a threat to customer retention and reputation.

Impact on customers:

Customers may need to face the privacy issues of losing their personal information. At the same time, they are inconvenient because they have to recreate or change their passwords and face the possibility of inability to access services. Customers will also lose confidence and trust in the services provided by MWED in the future.

3. If you were an MWEB customer, would you consider MWEB’s response to the security breach to be acceptable? Why or why not?

(1)If we are MWEB's customers, we think that MWEB's response to security vulnerabilities is acceptable. There are several reasons for considering the factors. One of the reasons is that MWEB has responded quickly to hacker events.
(2)As an additional security measure, MWEB has also been contacting their customers to reset the password. In addition, they soon noticed that no personal information was lost, and no MWEB customer suffered any loss due to their user name and password being re created and changed.
(3)In addition, MWEB successfully rejected 5000 attacks a day. In addition, MWEB is working closely with Internet solutions to investigate the nature and source of violations so as to ensure that it does not happen again.

4. What should MWEB do in the future to avoid similar incidents?
To avoid similar events in the future, MWEB shall implement the latest safety measures or devices or protocols, such as digital certificate, intrusion detection system, management information system (MIS) audit, regular and thorough testing, and last, but not least, improve identity management. In addition, the MWEB should take the initiative and immediately take measures to assess the extent of the violation and limit any damage. At the same time, MWEB should continue to suggest that its customers be vigilant about their online data and security. In addition, MWEB should work closely with Internet solutions to investigate the nature and source of violations.

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